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Service Delivery Controller

2 years Fixed Term Contract

TPE are pleased to announce that it is looking for an Service Delivery Controller to join the Control team. 

You will be responsible for undertaking safe management of incidents across all routes through the delivery of TransPennine Express (TPE) and Control room procedures.  You will also be responsible for maintaining the fleet performance levels against the maintenance plan in conjunction with the Fleet department and the manipulation of the fleet during disruption through the use of the computer system GENIUS. 

TPE are looking for an individual with a minimum of two years working knowledge of railway operations, or experience in a Control environment.  The right person for the role will be team focussed and possess a personal style that puts people first. You will have excellent communication and analytical skills, with a natural style that instils respect. The successful candidate will be able to decipher information whilst under pressure.

IT literacy in key software packages like GENIUS and TRUST is an advantage.

A positive approach to problem solving will see you going that extra mile to find a solution ably demonstrated by a “can do” approach to the needs of others in the business. These qualities will be mandatory for the successful candidate. This position is ideal for a quality team worker.

 If you require any further information, then please contact James Frost, (Service Delivery Manager) james.frost@firstgroup.com


 
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Location
The ROC - TPE
Manchester Rail Operations Centre, 8 Wolverton Street, Ashburys, Greater Manchester, England, M11 2ET
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  • Ref:
    013774
  • Company:
    TransPennine Express Limited
  • Website Skillset:
    All Other Roles
  • Contract Type:
    Fixed Term - Full Time
  • Contracted Hours:
    42
  • Location:
    The ROC - TPE
  • If temporary, length of contract:
    2 years
  • Closing Date:
    26 October 2020
 
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