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Station Facilities and Asset Manager

Job Description

Responsible for the delivery of all asset maintenance and repairs to the South Western Railway and Island Line station buildings and their surroundings in accordance with the Station Access Conditions. To ensure works are delivered to an appropriate technical standard, in a safe manner, ensuring value for money, and to satisfy all regulatory, statutory, contractual and business requirements.


  • Communicate effectively at all levels of business within SWR and Network Rail.
  • Responsible for the all Asset Maintenance at Stations.
  • Responsible for the implementation of ISO 55001 in Asset Management and the continued accreditation within SWR.
  • Responsible for representing SWR as the Subject Matter Expert in Asset Management and Maintenance within First Group and the wider Rail Industry.
  • Responsible for 4 direct reports and 25 indirect reports.



  • Develop strong relationships throughout the Business with stakeholders and particularly with the Station Management Team.  Represent the Station Property Department as required.
  • Develop efficient and effective measures to enhance the capability in managing servicing, repairs and maintenance activities.
  • Manage the Maintenance Works Manager and all servicing, maintenance, repairs and renewals contracts delivered by external contractors.
  • Manage the Asset Standards and Policy Manager in maintaining ISO 55001 in Asset Management including all continual improvement through out the business.
  • Mange the SWR Maintenance Help Desk personnel x2, to ensure all reactive faults and orders are recorded and issued to the relevant Maintenance Contractor.
  • Accountable for maintaining SWR accreditation in ISO 55001 Asset Management and all associated policies and procedures.
  • Work with the asset management teams in other First Group TOCs to ensure best practice is shared and continually developed.
  • Develop as required new procedures and ways of working to support Asset Management improvement plans and a continuous improvement approach in all work activities.
  • Ensure all contracts, technical specifications, policies and procedures introduced by the department are compliant with and support continuing accreditation of ISO 55001. 
  • Lead the SWR maintenance team in the changes required to more robustly deliver sustainability works, meet regulatory and safety obligations, and develop strong relationships with the Network Rail Route Asset Management department.
  • Develop practices and procedures as appropriate to reduce the reliance on and cost of reactive maintenance.
  • Responsible for the delivery of the reactive and planned maintenance work carried out by Station Property front-line teams including Handymen, Graffiti team and Property Services teams, to ensure that repairs and maintenance work are carried out to standards and within set timescales, ensuring best value for money.
  • Develop and produce KPIs for all aspects of maintenance, servicing and repairs activities.
  • Lead the safety management of the direct labour and any contractors employed.  Work closely with the HQ Health & Safety department to ensure compliance with all obligations.  Request and assess method statements and risk assessments and carry out due consultation with the safety team prior to approval by the Safety Manager.
  • Accountable for work programs carried out by contractors and staff and ensuring that they are delivered as planned and that SWR maintains its legal compliance in all areas of responsibility.
  • Represent the Head of Station Property in meetings and ensure that any necessary information is fed back in an appropriate manner.
  • Manage the interface with Network Rail's fault system, ensuring the correct split of responsibilities between organisations.
  • Develop and maintain the key relationships with contractors in support of the reactive and planned maintenance contracts and develop effective and efficient long-term solutions for the contracting strategy.
  • Responsible for the delivery of maintenance activities to be carried out by other contractors and staff where this falls outside of established contract agreements, ensuring that this is completed to appropriate standards and within timescales, ensuring value for money.
  • Provide professional advice on technical issues including provision of budget estimates to other staff within SWR.
  • Ensure that budget provisions within areas of responsibility are not exceeded.  Regularly monitor expenditure against budget and take necessary action to keep expenditure in line with budget.
  • Chair meetings in conjunction with the performance of the role, including monthly liaison meetings with contractors and others within SWR.
  • Ensure that all records, reports and correspondence as required in the undertaking of the role are completed and maintained in line with regulatory, legislative and company procedures.
  • Manage staff following the set South Western Railway procedures, ensuring that documentation is completed, and records kept or passed on as appropriate.


Special Features

The Station Property Department consists of a specialist team of rail property professionals each responsible for delivery of various aspects of improvements and maintenance to a large number of stations


Specific Experience and Qualifications

  • Must have good written and verbal communication skills.
  • Must have good IT skills and be comfortable using email, spreadsheet and word-processing software and have extensive experience of reactive maintenance job tracking databases.
  • Should have a practical approach to construction with a clear sense of practicability and costs.
  • Must have a proven ability to develop and maintain strong relationships at all levels within a large organisation.
  • High standards of general education and ideally with professional qualifications in a building maintenance or construction discipline to minimum HNC level.
  • A thorough knowledge of construction Health & Safety legislation, ideally with relevant experience of Health & Safety in the railway environment.
  • A sound knowledge of construction and its legislative framework and ideally experience of construction in the railway technical environment.
  • Must have extensive hands on experience of managing a large front-line operational staff team in a property maintenance environment and preferably within a large organisation.

Close map
Basingstoke Campus (ROC)
Gresley Road, Basingstoke, United Kingdom, RG21 4HG
  • Ref:
  • Company:
    South Western Railway
  • Website Skillset:
    All Other Roles
  • Contract Type:
    Permanent - Full Time
  • Full Time / Part Time:
    Full Time
  • Contracted Hours:
  • Location:
    Basingstoke Campus (ROC)
  • Closing Date:
    1 November 2019
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