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Duty Resource Manager (8541)


Lead all aspects of the day to day resource management of South Western Railway Drivers, Guards and Commercial Guards. Ensuring delivery of a safe, punctual train service within budgetary guidelines. Proactive management of train crew resources to minimise train service delays.

  • Co-ordinate drivers, guards and commercial guards on a day to day basis ensuring efficient use of resources.
  • Ensure fitness of duty of traincrew when booking on and off duty.
  • Responsible for accurate recording of traincrew sickness, including timely reporting to line managers.
  • Responsible for the management for the display of safety critical information.
  • Responsible for the timely submission of traincrew reports.
  • Conduct first line chain of care when required.
  • Contribute towards the efficient structure of traincrew diagrams and links through liaison with appropriate line managers.
  • Through proactive resourcing arrangements contribute to the continued improvement in SWTs train performance.
  • Establish a leadership style to consistently promote SWTs vision and values with a strong focus on professional business delivery.
  • Responsible for certification and authorisation of traincrew overtime.
  • Ensure all diagram changes are communicated to traincrew.
  • Responsible for the dissemination of traincrew diagrams and amended diagrams within terms and conditions
  • Use of IT software packages such as Genius, Crewplan, Trust, P2, etc to improve dissemination of information and improve productivity.
  • Leadership qualities together with general management, interpersonal skills, clear thinking, judgment and organisation ability.
  • Have an appreciation of Health and Safety legislation
  • Retain a detailed knowledge of train crew conditions of service and local depot codifications
  • Detailed understanding of performance regimes
  • Knowledge of rostering, FR&I, GRI, DRI and the national and business conditions of service
  • Experience in a strongly unionised environment desirable.
  • Educated to a good academic standard with a professional certificate in management desirable
  • Proven ability to manage a busy workload and prioritise.
  • Proven excellent communication skills.
  • Knowledge of route geography and traction essential.

Average of 42 hours per week working early, late and night shifts. 

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Southampton Central
Southampton Central Station, Blechynden Terrace, Southampton, Hampshire, United Kingdom, SO15 1AL
  • Ref:
  • Company:
    South Western Railway
  • Website Skillset:
    All Other Roles
  • Contract Type:
    Fixed Term - Full Time
  • Full Time / Part Time:
    Full Time
  • Contracted Hours:
  • Location:
    Southampton Central
  • If temporary, length of contract:
    6 months
  • Closing Date:
    21 December 2018
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