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HR Administrator

Job Title: HR Administrator

Reports to: Shared Services Manager - People

Location: Leeds, UK

Salary: £18,000 per annum


Basic Purpose of Role

As a key member of the HR Shared Services (HRSS ) team, the HR Shared Services Administrator will provide first line HR Administration, support and guidance to manager, employees and the HR leadership team.

The role will support the First Bus HR Leadership team to maintain and prepare information relating to people management and to ensure that HR records are accurate.

Working as part of a multi process shared services team and after appropriate training working across a number of processes.

Working as part of change teams and virtual teams to deliver continuous improvement.


The role will include the following accountabilities:

  • Ensure all HR administration is processed accurately, in a timely manner and with due care to First Bus policies, employment legislation and the principles of GDPR
  • Support local managers to manage processes for advising on return to work, absence, discipline and grievance.
  • Build a sound understanding of HR administration processes and terms and conditions with support from the HRSS Manager and the First Bus HR leadership team, e.g. sickness absence, maternity and paternity leave, jury service with support from the HRSS Manager using guidance from the HR Steering Group.
  • Monitor paperwork and information to ensure accurate reports are produced on time.
  • Be prompt answering calls or requests for information and provide a prompt response to employee queries on aspects of employment.
  • Deal with all queries efficiently and on time, ensuring accuracy and follow through to completion.
  • Proactively provide suggestions for process development and system enhancements to improve the customer experience and increase compliance.
  • Keep up to date with HR best practice and HR shared services activities in order to be able to respond to queries effectively.
  • Develop and maintain relationships with internal contacts, including the operation company Heads of HR, HRBPs, operations and engineering teams.
  • Work in a multi-functional capacity across the Shared Service to fit in with business needs.
  • Master Data Management – People – to update personal data on the PDS system and generate master reports as requested.
  • Hire to leave – providing administration support for the life cycle of employees.
  • Ensure Right to Work documentation is compliant and uploaded to KCL
  • Monitor the Driver Licence Checking system – extracting weekly/monthly reports to send out to the business.
  • Other duties commensurate with the role as may be deemed appropriate by the line manager.


Skills, Experience and Qualifications required

  • Previous experience of working in a HR function.
  • A team player wholly committed to working with and supporting their peer group and other colleagues to achieve the First Bus strategy.
  • Knowledge of relevant HR legislation.
  • Effective communicator and networker with the ability to quickly forge good working relationships.
  • Organised and results – driven with an ability to get into the detail.
  • Discreet with the ability to handle confidential and sensitive situations.
  • An advocate of and role model of the First Group Values.


Why join First Bus

  • 25 Days Annual Leave (pro-rata for part time) 
  • Real career development - show the skills and attitude and we will invest in you.
  • Two “company bus / travel pass” as soon as you start. And following completion of your probation, colleagues meeting agreed criteria will be eligible to apply for up to three additional passes.
  • First Xclusives - Discounts on First UK rail and bus and over 3,000 offers on goods and services for you, your family and friends
  • Discounted travel for you and your family on the trains (GWR, TPE, Hull Trains) and your family & friends will also benefit from cheap bus travel. For £6 per day you can take the train all the way to London and back!


Close map
Leeds Princes Exchange
2 Princes Square, Leeds, West Yorkshire, England, LS1 4BY
  • Ref:
  • Company:
    First UK Bus
  • Website Skillset:
    All Other Roles
  • Contract Type:
    Permanent - Full Time
  • Full Time / Part Time:
    Full Time
  • Contracted Hours:
  • Location:
    Leeds Princes Exchange
  • Closing Date:
    28 January 2020
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