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Stations Team Support (9534)

Who we are:

GWR is the proud custodian of one of the most prestigious railway networks in the world. Our services call at over 275 stations, stretching across the South West of England.

We aim to transform the way people think about rail travel by setting a new standard – a better experience for our customers. Together we will restore the railways as a very special way to travel – relaxing, fast, efficient, friendly and fun.

About the team

The team consists of a Station Manager, Assistant Station Manager, and three Station Supervisors who are responsible for managing Taunton Station. The Team Organiser plays a vital role in ensuring all admin is completed on time and to a high level of detail also, ensuring high levels of compliance are achieved. This is a highly paced position as your daily workload will be extremely varied and challenging but, rewarding.

About the job

This is a Team Organiser role which oversees all admin for the station management at Taunton & Tiverton Parkway stations. You will be responsible for the ordering of equipment dealing with minor staff issues such as uniform ordering etc. Some Team Support responsibilities are detailed below

What you'll be doing

Your main responsibilities will be:

  • Note taking
  • Meeting minutes
  • Arranging diaries and meetings
  • Purchasing
  • Invoicing
  • Arranging templates for periodic reports
  • Administration duties – including a point of contact for general Station Enquiries
  • Production of monthly KPI reports, accident reporting and safety data
  • Assisting at Events

About you

You'll need to be:

    • Able to work under pressure
    • Fully conversant on Microsoft products (Word, Excel, Powerpoint etc)
    • Able to demonstrate excellent organisational skills
    • Able to communicate well
    • Flexible


As a minimum you'll need to have:

  • Previous experience in an administrative based role
  • Excellent IT skills.
  • Good standard of English, written and verbal

The Reward:

As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including defined benefit salary pension scheme, free rail travel across the GWR network for you and your family, company-sponsored health care plan, childcare vouchers and an Employee assistance programme.

About the location:

Working Pattern:

To be agreed by Station Manager with some weekend work/Bank Holidays

The more varied our workforce, the broader the expertise within our organisation. And the broader our expertise, the greater our chances of innovation and success. That's why we're committed to equality of opportunity, diversity and inclusion at every level.

If you share our passion for the railway then we would love to hear from you.

Close map
Taunton Station
Station Approach, Taunton, Somerset, England, TA1 1QP
  • Ref:
  • Company:
    Great Western Railway (GWR)
  • Website Skillset:
    All Other Roles
  • Contract Type:
    Permanent - Full Time
  • Full Time / Part Time:
    Full Time
  • Contracted Hours:
  • Location:
    Taunton Station
  • Closing Date:
    25 March 2019
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