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Programme Manager (9495)

Who we are:

GWR is the proud custodian of one of the most prestigious railway networks in the world. Our services call at over 275 stations, stretching across the South West of England.


We aim to transform the way people think about rail travel by setting a new standard – a better experience for our customers.  Together we will restore the railways as a very special way to travel – relaxing, fast, efficient, friendly and fun.


About the team

The role is part of the Sales and Marketing function, working in the revenue management team.


About the job

From December 2019 Crossrail will accept Oyster and CPAY products on their services.  You will be leading and coordinating GWR's response to the change in the fares and retailing environment. You'll oversee all aspects of the programme ensuring that it's completed to high standard, within budget and adhering to established business methodologies.


What you'll be doing

Your main responsibilities will be:

  • Maintain the overall programme lifecycle including timescales and key deliverables
  • Own all the project documentation, ensuring that it's completed to business standards
  • Secure DfT approvals for funding and any associated franchise change
  • Manage commercial agreement with TfL, including changes to revenue allocation contracts
  • Act as client for the infrastructure projects needed to support the introduction
  • Provide programme coordination for the workstreams, infrastructure, retailing, fares and revenue protection


About you

You'll need to be:

  • A self-starter with the ability to take ownership of complex business problem
  • Coordinate and manage complex workstreams stream
  • Have a high-level of commercial awareness

As a minimum you'll need to have:

  • Proven experience in Programme Management.
  • History of successful delivery of complex business changes
  • Understanding of rail retailing and TfL products
  • Ability to negotiate and represent at a Senior level


The Reward:

As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including defined benefit salary pension scheme, free rail travel across the GWR network for you and your family, company-sponsored health care plan, childcare vouchers and an Employee assistance programme.


About the location:

The role will be based from Edgeware Road although travel on the network will be expected


Working Pattern:

37.5 hrs, there may be some travelling involved


The more varied our workforce, the broader the expertise within our organisation. And the broader our expertise, the greater our chances of innovation and success. That's why we're committed to equality of opportunity, diversity and inclusion at every level.


If you share our passion for the railway then we would love to hear from you.


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Capital House London
Capital House, Chapel St, London, England, NW1 5DH
  • Ref:
  • Company:
    Great Western Railway (GWR)
  • Website Skillset:
    All Other Roles
  • Contract Type:
    Fixed Term - Full Time
  • Full Time / Part Time:
    Full Time
  • Contracted Hours:
  • Location:
    Capital House London
  • If temporary, length of contract:
    Until end of March 2020
  • Closing Date:
    20 March 2019
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