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Workshop Supervisor (10063)

Basic Purpose of Role

To support and deputise for the Workshop Manager to carry out all aspects of engineering performance in the depot, including fleet and environmental management, delivering excellent customer experience, while managing a governance agenda that supports legislative and policy compliance.

Identify and resolve day to day engineering issues, providing updates and escalating key issues or concerns to the line manager.

Engage front line colleagues though effective communication, active listening and recognition

The Workshop Supervisor will work within and embed the divisional governance framework set by the Engineering Steering Group, ensuring that standard policies and procedures are adopted within the depot.

Key Accountabilities

  • In line with standard policies and procedures, supervise the maintenance and servicing of the fleet, ensuring vehicles comply with all statutory regulations
  • Induct and develop an engaged, talented and high performing engineering team
  • Efficiently allocate planned and unplanned work across the engineering team, including covering on the day absence
  • Ensure the availability of vehicles in line with operational requirements
  • Support the Stores Manager to ensure optimum management of stock and accurate and timely processing of warranty claims
  • Maintain depot plant and equipment
  • Ensure accurate capture and recording of all hours worked
  • Maintain accurate records for all aspects of engineering standards and performance, including fleet and environmental management
  • Ensure a comprehensive hand-over and coordination across shifts
  • Conduct any disciplinary, grievance or absence management reviews in accordance with Company policy
  • Work alongside depot operational and engineering team members, fostering excellent working relationships to effectively manage all aspects of service performance, including vehicle allocation, breakdowns, changeovers and punctuality and reliability of services
  • Comply with requisition to pay procedures and delegated authorities
  • Ensure an effective working relationship with recognised trade union representatives and officials
  • Other duties commensurate with the role as may be deemed appropriate by the line manager

Skills & Experience

• City & Guild Level 1 & 2 – Automotive Systems
• City and Guilds NVQ level 3 Skilled or equivalent.
• Core Safety Management (or equivalent)
• Basic literacy and numeracy skills (GCSE or equivalent)
• Basic IT skills (ECDL or equivalent)

• Membership of Institute of Road Transport Engineers (IRTE) or equivalent, or hold minimum qualifications to become a member
• ILM Level 2 ‘Leadership & Management' (or equivalent)
• Lean qualification (BIT / Six Sigma or equivalent)
• COSHH awareness/ qualification
• Manual handling awareness/ qualification
• PCV licence

Once you've completed your probation period, you'll enjoy fantastic benefits such as free travel on our buses and discounted discounted travel for you and your family on the trains (GWR, TPE, Hull Trains) and your family & friends will also benefit from cheap bus travel. Plus much more!


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UK Bus - Ipswich
Old Cattle Market Bus Station, Dogs Head Street, Ipswich, England, IP4 1AD
  • Ref:
  • Company:
    First UK Bus
  • Website Skillset:
    Engineering & Mechanics
  • Contract Type:
    Permanent - Full Time
  • Full Time / Part Time:
    Full Time
  • Contracted Hours:
  • Location:
    UK Bus - Ipswich
  • Closing Date:
    25 May 2019
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