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HR Administrator

Job Title: HR Administrator

Location: Leeds City Centre, Princes Exchange

Full Time, Fixed Term Contract for 12 months

Salary: £18,000 PA


We have an exciting opportunity for a HR Administrator to join our Shared Services Team at First Bus, based out of our modern city centre offices, located right outside the train station. This is an excellent opportunity for anyone looking to start or build on their career in HR. We are looking for a HR Administrator to join our busy HR Team in Shared Services, for a fixed term period of 12 months.


About the role:

You will provide first line HR administration support and guidance to managers, employees and the HR leadership team. The role will support the First Bus HR Leadership team to maintain and prepare information relating to people management and to ensure that HR records are accurate. The role will entail working as part of a multi process shared services team and after appropriate training working across a number of processes. You will also be working as part of change teams and virtual teams to deliver continuous improvement.


About First Bus

You will be working within First Bus Shared Services, in our prestigious city centre offices.  The Shared Services Centre (SSC) is a new and growing business within First Bus that focusses on delivering high-quality, efficient and centralised services to the division. Our core purpose is to enable First Bus to perform at its best, embrace change, innovate and grow. We have grown rapidly from 10 people at the start of 2018 to over 140 people and counting.


About You:

This role will require someone with previous administrative experience, ideally having worked in a HR Team, with a proven ability to manage multiple tasks, work across different systems, follow processes and manage customer relations. You will have a high attention to detail, along with strong communication skills. You will have a flexible, can-do attitude, and a commitment to providing the very best customer service at all times. You will be a strong team player. You will be highly organised and results drive.


Key duties, responsibilities and accountabilities:

  • Ensure all HR administration is processed accurately, in a timely manner and with due care to First Bus policies, employment legislation and the principles of GDPR
  • Build a sound understanding of HR administration processes and terms and conditions with support from the HRSS Manager and the First Bus HR leadership team, e.g. sickness absence, maternity and paternity leave, jury service with support from the HRSS Manager using guidance from the HR Steering Group.
  • Deal with all queries efficiently and on time, ensuring accuracy and follow through to completion, ensuring a high level of customer service at all times
  • Proactively provide suggestions to improve customer experience
  • Keep up to date with HR best practice and HR shared services activities in order to be able to respond to queries effectively.
  • Develop and maintain relationships with key stakeholders


Once you've completed your probation period, you'll enjoy fantastic benefits such as free travel on our buses, discounts on First UK rail and bus and over 3,000 offers on goods and services for you, your family and friends

Close map
Leeds Princes Exchange
2 Princes Square, Leeds, West Yorkshire, England, LS1 4BY
  • Ref:
  • Company:
    First UK Bus
  • Website Skillset:
    All Other Roles
  • Contract Type:
    Fixed Term - Full Time
  • Full Time / Part Time:
    Full Time
  • Contracted Hours:
  • Location:
    Leeds Princes Exchange
  • If temporary, length of contract:
    12 months
  • Closing Date:
    24 September 2019
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