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Commercial Summer Intern – First Bus (8913)


Are you a talented penultimate year undergraduate looking to gain hands-on experience in the world of transport marketing earning a salary and help communities whilst you do?

Do you want to make this summer one during which you can launch your career?

Then enjoy rolling your sleeves up and getting stuck into real-life projects on this First Bus Summer Internship.

Company Overview

The leading transport operator in the UK and North America, FirstGroup provides easy and convenient mobility, improving quality of life by connecting people and communities. As part of this, First Bus operates around a fifth of local bus services in the £4.2bn deregulated marked outside London. We are one of the largest bus operators in the UK with a fleet of approximately 5,800 buses across our operations and we serve 40 of the UK's largest towns and cities including two thirds of the UK's 15 largest conurbations

At First Bus a team of 16,500 people work together in all kinds of roles to help around 1.6 million customers a day get to where they want to go. We need talented people like you to join us to deliver tailored products for our customers that make travelling by bus simple and seamless.

What does the role involve?

As a Bus Commercial & Marketing Intern, you'll join our central commercial team in Leeds. Here, you'll work alongside Marketing managers, the Website team, the CRM team and the Retail Development team to develop new products to enhance our customers' experience.

  • Working to develop and deliver improvements to our customer facing technology including the App and the Wesbite
  • Work alongside our marketing teams to help develop industry leading marketing campaigns
  • Lead market research projects to allow us to continually improve our customer satisfaction

Additional to your line manager's support, over the summer you'll also have the support of the Commercial Development Director as your mentor.

Who are you looking for and what qualifications will I need?

We aren't strict with our entry criteria, there's only a few things we feel are essential to be successful in gaining a place as a Bus Commercial Intern. You will need:

  • To be on track to achieve at least a 2:1 in any degree subject.
  • The passion, enthusiasm and curiosity to understand how the business operates and the ability to align yourself with the business goals and values.
  • To show potential strategic awareness with the ability to see the bigger picture.
  • The ability to build positive relationships and collaborate with your colleagues.
  • A real customer focus, ensuring best customer experience is at the heart of everything you do.
  • An genuine interest in technology and how that can be used to improve customer's experience.

Where will the role be located?

The role will be based in our  divisional commercial team at our depot in Hunslet Park, Leeds.

What will I receive in terms of development?

As well as a competitive pro-rata salary, travel and other benefits, you will be set objectives that will stretch and enhance your skills. To support you in the delivery of these objectives, you will have regular meetings with your Line Manager, contact with a mentor and have regular catch-ups with a current graduate – acting as a buddy.

We will also offer some formal training along the way so that at the end of your internship, should you have done a great job, we may be in a position to offer you a place on one of next year's graduate programmes.

How will I be selected?

Following completion of your application you will be asked to complete our online tests. Then, if successful you will be invited to undertake a video interview.

Assessments will take place on in March 2019, and if shortlisted, we will let you know in good time to make appropriate arrangements to attend.

Successful candidates will be starting on 10th June 2019.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By when should I apply?

Applications must be submitted by the 7th February and all pre-assessment stages completed before the 21st February.

  • Ref:
  • Company:
    First Graduates
  • Website Skillset:
  • Contract Type:
  • Full Time / Part Time:
    Full Time
  • Contracted Hours:
  • Location:
    UK Bus - North England
  • If temporary, length of contract:
    12 weeks
  • Salary:
    £18,000 pro rata
  • Closing Date:
    7 February 2019
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