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Location

You'll find our new Customer Contact Centre in the heart of Sheffield city centre, just 5 minutes' walk from Sheffield Station.

Our central location means that getting here is easy, but it also means that you'll be close to everything a city centre offers - before, during, and after work. In fact, when it comes to culture, there's more going on here than you might think. So, whether you're into shopping, theatres and galleries, museums, sport, music, or eating and drinking, Sheffield has it all.

Sheffield is a great place to be if you're looking for that perfect work/life balance. As one of the UK's greener cities, there are lots of parks and other places to walk, run, or ride a bike. It's right on the edge of the Peak District too - the great outdoors is literally on your doorstep.

Want to know what it’s really like to work in our Customer Contact Centre? We’ll let our team tell you themselves…

  • Chris’s love for customer service and experience in retail means he can put the customer first, every time as a Quality Assurance team member.

    ChrisQuality Assurance Team
    FCC
  • As a natural people person, with transferable business skills allows Senior Agent Marie to coach improvement in her team of agents.

    MarieSenior Customer Advisor
    FCC
  • Attention to detail and in depth training has helped Fulfilment Team member Dawn to adapt to a busy office environment.

    DawnFulfilment Team
    FCC
  • Supportive training, plus a great work / life balance, helps Customer Advisor Harriet get customer service right, first time.

    HarrietCustomer Services Advisor
    FCC
  • The friendly, family environment at FCC helped Customer Advisor Garwin settle in and start helping customers straight away.

    GarwinCustomer Services Advisor
    FCC

First Customer Contact currently have 2 vacancies

New Vacancies for First Customer Contact - for all click on Tab above
  • Finance Manager

    Finance - First Contact Centre, The Square Sheffield - Finance Manager

    IT Support

    IT - First Contact Centre, The Square Sheffield - IT Support

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