Join the First family
Then join us on our journey. You can start by exploring our job map and taking a look at the many different career opportunities our family of companies can offer you in your local area.
EXCITING NEWS - we are now recruiting for Avanti West Coast roles - please click here
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Helping more than 100 million customers a year to make their journeys, we’re one of Britain's largest train companies. We’re also the only one to run long distance, commuter, regional and sleeper services.
We’re always investing in our people and services to deliver a great service every day. It’s our customer promise. And it’s what we do best, as we make sure 61,000 customers enjoy travelling across the Pennines and North of England every day on our dedicated intercity services. 100% customer led, we’re passionate about providing the best in safety, performance and customer care.
An open access operation, we run a range of services across East Yorkshire to Hull, Doncaster and Selby, as well as 90 journeys a week between Hull and London. One of the smaller UK train operators, we aim to provide a personal touch that others simply can’t offer.
One of the UK’s largest bus operators, we run one out of every five local bus services and carry 1.6 million customers on 6,200 vehicles every single day. Transforming the world of bus travel, we’re making a big investment in the future to help local communities run smoothly and meet the needs of our customers better than ever before.
Our diverse team operates some tram services on behalf of Transport for London. We run the tram service between Croydon and Wimbledon, Elmers End and Beckenham Junction, on behalf of Transport for London.
We are exceptionally proud of our team at Tram Operations, who have excelled themselves, to overcome the challenges we have faced over the last few years, to continually deliver a reliable service every day to our customers.
Around 80,000 customers travel with us every day. We are delighted that their satisfaction with how we run the service is consistently high at 90%.
In May 2020 we celebrated our 20th birthday; and we are honoured to be connecting the local communities, often being their only form of transport, playing a vital role of a community tramway deeply embedded in the everyday lives of the vibrant and diverse communities in Croydon and South London.
South Western Railway - helping to keep the South Coast connected.
Across the region, our services stop at diverse towns and communities. Here, everyone along the line has a role to play in providing great customer service.
Investing in a better connected South Coast, we give 100 per cent to help our customers arrive safely and on time. We want the best people to join our team. So, we'll look after you with great rewards and the training.
"From the day you start, everyone's very welcoming. I was training in Paddington and people who I'd never met before came up to say hello."
Customer Sales Advisor
"TransPennine Express have invested heavily in me with training and opportunities, which has given me a lot of confidence in my role. "
Driver Manager
"Working for First is a nice family atmosphere. People are there to help you and they do help you."
Customer Ambassador
"There is that family feel and spirit amongst the team. We celebrate success and support each other."
Staff Manager
"If anyone's got a problem, we're not scared to ask. We're all here to help each other"
Mechanic
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