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Be part of the First Family

Always wanted to go further? Join us on our journey.

The world’s leading transport company, we help 2.5 billion passengers every year to get to where they want to go. From our bus and train drivers to our customer service and support teams, we all work as one family to shape the future of travel and provide better journeys for life.

Discover what life is like as part of the FirstGroup family


Other FirstGroup Careers Sites

First America Careers

Steve

HR Business Partner

"First operates as a family unit. I can think of a time when I worked on the Olympic contract project and we pulled in people from across the company, people who hadn't worked together or met before yet we all knew the common goal we were aiming for"

Steve

HR Business Partner

Tina

Apprentice Mechanic

"I've never had a boring day here. Never!"

Tina

Apprentice Mechanic

Edward

Bus Driver

"The thing I like about my job is coming to work every day, getting something different to do, different routes, meeting new people...different sorts of people from all over the world"

Edward

Bus Driver

Graham

Customer Sales Advisor

"From the day you start, everyone's very welcoming. I was training in Paddington and people who I'd never met before came up to say hello."

Graham

Customer Sales Advisor

Katy

Corporate Communications Assistant

"It's very important for me to feel supported and that's something that's happened coming into this role"

Katy

Corporate Communications Assistant

Dwayne

Customer Services Manager

"I really like the enthusiasm and passion that we've got here for making a difference to customers"

Dwayne

Customer Services Manager

Caroline

Administrator

"Family is everything to me. When you're working with the same people 5 days a week, you trust them and form a family"

Caroline

Administrator

Lee

VT Fitter

"You learn to be able to work together as a team. You have fun, you have laughter in work, you enjoy what you do"

Lee

VT Fitter

Kevin

Customer Services Assistant

"You support your family, and you should do the same at work, you support your friends, your colleagues and you even support the customers who come in and out."

Kevin

Customer Services Assistant

Pamela

Customer Service Delivery Assistant

"I really enjoy helping people and providing information to people travelling with First. "

Pamela

Customer Service Delivery Assistant

Steven

Driver Manager

"First Transpennine have invested heavily in me with training and opportunities, which has given me a lot of confidence in my role. "

Steven

Driver Manager

Jack

Train Guard / Train Conductor

"You don't feel like you're coming into work, you feel like you're coming in to see people that you like."

Jack

Train Guard / Train Conductor

Adam

Mechanic

"If anyone's got a problem, we're not scared to ask. We're all here to help each other"

Adam

Mechanic

Hardik

Operations Manager

"The business has been very good to me. I've been given a lot of empowerment to go out and seek what I want."

Hardik

Operations Manager

Ryan

Service Delivery Assistant

"Working for First Great Western is like having a second family"

Ryan

Service Delivery Assistant

Gavin

Staff Manager

"There is that family feel and spirit amongst the team. We celebrate success and support each other"

Gavin

Staff Manager

Andy

Train Driver

"As a Train Driver there's a lot of responsibility, but it's great to know that you have great support from across the business."

Andy

Train Driver

Dave

Revenue Protection Assistant

"Working for First Transpennine whilst I complete my degree has convinced me to want to work full-time here once I graduate."

Dave

Revenue Protection Assistant

Lynne

Customer Host

"The company has supported me when there's been difficult days, and you just need someone to welcome you back to the station and set you off on the right foot"

Lynne

Customer Host

Martin

Auto Electrical Apprentice

"There's a real family atmosphere in the garage, all the guys get on so well and we're good friends"

Martin

Auto Electrical Apprentice

Ian

Engineering Manager

"Opportunities are rife. If you want to be educated and you want to better yourself, there's opportunities at every corner"

Ian

Engineering Manager

Mirko

Conductor

"First offers lots of career progression and has been a fantastic place to start a career."

Mirko

Conductor

Jason

Bus Driver

"The business has supported me quite a lot since I started. The training for my PCV licence, ongoing training, customer service and health and safety."

Jason

Bus Driver

Harprit

Customer Ambassador

"Working for First Great Western is a nice family atmosphere. People are there to help you and they do help you."

Harprit

Customer Ambassador

Michelle

Travel Advisor

"The station team all work together and get on as a great support network."

Michelle

Travel Advisor

Richard

Learning and Development Manager

"The variety of my role is just great, I get a buzz out of coming to work!"

Richard

Learning and Development Manager

Kevin

Customer Services Assistant

"You support your family, and you should do the same at work, you support your friends, your colleagues and you even support the customers who come in and out."

Kevin

Customer Services Assistant

Adam

Mechanic

"If anyone's got a problem, we're not scared to ask. We're all here to help each other"

Adam

Mechanic

Martin

Auto Electrical Apprentice

"There's a real family atmosphere in the garage, all the guys get on so well and we're good friends"

Martin

Auto Electrical Apprentice

Harprit

Customer Ambassador

"Working for First Great Western is a nice family atmosphere. People are there to help you and they do help you."

Harprit

Customer Ambassador

Steve

HR Business Partner

"First operates as a family unit. I can think of a time when I worked on the Olympic contract project and we pulled in people from across the company, people who hadn't worked together or met before yet we all knew the common goal we were aiming for"

Steve

HR Business Partner

Ian

Engineering Manager

"Opportunities are rife. If you want to be educated and you want to better yourself, there's opportunities at every corner"

Ian

Engineering Manager

Ryan

Service Delivery Assistant

"Working for First Great Western is like having a second family"

Ryan

Service Delivery Assistant

Andy

Train Driver

"As a Train Driver there's a lot of responsibility, but it's great to know that you have great support from across the business."

Andy

Train Driver

Gavin

Staff Manager

"There is that family feel and spirit amongst the team. We celebrate success and support each other"

Gavin

Staff Manager

Dwayne

Customer Services Manager

"I really like the enthusiasm and passion that we've got here for making a difference to customers"

Dwayne

Customer Services Manager

Graham

Customer Sales Advisor

"From the day you start, everyone's very welcoming. I was training in Paddington and people who I'd never met before came up to say hello."

Graham

Customer Sales Advisor

Mirko

Conductor

"First offers lots of career progression and has been a fantastic place to start a career."

Mirko

Conductor

Edward

Bus Driver

"The thing I like about my job is coming to work every day, getting something different to do, different routes, meeting new people...different sorts of people from all over the world"

Edward

Bus Driver

Katy

Corporate Communications Assistant

"It's very important for me to feel supported and that's something that's happened coming into this role"

Katy

Corporate Communications Assistant

Jack

Train Guard / Train Conductor

"You don't feel like you're coming into work, you feel like you're coming in to see people that you like."

Jack

Train Guard / Train Conductor

Caroline

Administrator

"Family is everything to me. When you're working with the same people 5 days a week, you trust them and form a family"

Caroline

Administrator

Pamela

Customer Service Delivery Assistant

"I really enjoy helping people and providing information to people travelling with First. "

Pamela

Customer Service Delivery Assistant

Dave

Revenue Protection Assistant

"Working for First Transpennine whilst I complete my degree has convinced me to want to work full-time here once I graduate."

Dave

Revenue Protection Assistant

Tina

Apprentice Mechanic

"I've never had a boring day here. Never!"

Tina

Apprentice Mechanic

Jason

Bus Driver

"The business has supported me quite a lot since I started. The training for my PCV licence, ongoing training, customer service and health and safety."

Jason

Bus Driver

Lynne

Customer Host

"The company has supported me when there's been difficult days, and you just need someone to welcome you back to the station and set you off on the right foot"

Lynne

Customer Host

Lee

VT Fitter

"You learn to be able to work together as a team. You have fun, you have laughter in work, you enjoy what you do"

Lee

VT Fitter

Hardik

Operations Manager

"The business has been very good to me. I've been given a lot of empowerment to go out and seek what I want."

Hardik

Operations Manager

Steven

Driver Manager

"First Transpennine have invested heavily in me with training and opportunities, which has given me a lot of confidence in my role. "

Steven

Driver Manager

Michelle

Travel Advisor

"The station team all work together and get on as a great support network."

Michelle

Travel Advisor

Richard

Learning and Development Manager

"The variety of my role is just great, I get a buzz out of coming to work!"

Richard

Learning and Development Manager

Steven

Driver Manager

"First Transpennine have invested heavily in me with training and opportunities, which has given me a lot of confidence in my role. "

Steven

Driver Manager

Edward

Bus Driver

"The thing I like about my job is coming to work every day, getting something different to do, different routes, meeting new people...different sorts of people from all over the world"

Edward

Bus Driver

Katy

Corporate Communications Assistant

"It's very important for me to feel supported and that's something that's happened coming into this role"

Katy

Corporate Communications Assistant

Graham

Customer Sales Advisor

"From the day you start, everyone's very welcoming. I was training in Paddington and people who I'd never met before came up to say hello."

Graham

Customer Sales Advisor

Harprit

Customer Ambassador

"Working for First Great Western is a nice family atmosphere. People are there to help you and they do help you."

Harprit

Customer Ambassador

Adam

Mechanic

"If anyone's got a problem, we're not scared to ask. We're all here to help each other"

Adam

Mechanic

Ian

Engineering Manager

"Opportunities are rife. If you want to be educated and you want to better yourself, there's opportunities at every corner"

Ian

Engineering Manager

Michelle

Travel Advisor

"The station team all work together and get on as a great support network."

Michelle

Travel Advisor